Experience in Facility Management - Contributing to the Revitalization of the Region by Working Closely with Okinawa

 

We aim to manage facilities rooted in the community with the best use of the know-how and networks we have cultivated through the management of MICE.
We have an extensive track record of managing and operating MICE facilities that form the foundation for regional development and aquariums, theatres, libraries, and general information where language skills are important.
We provide a wide range of management and operation services, from outsourcing to designated manager services.

 

 

Designated managed facility

 

• ■ Naha City Bunka Tenbusu Hall:https://tenbusukan.jp/
• ■ Aim Universe Tedako Hall

 

Cultural and tourist facilities

 

• ■ JICA Okinawa Library and Archives
• ■ Okinawa Prefectural College of Nursing Library
• ■ National Theatre Okinawa
• ■ Foreign Language Information Service at the Okinawa Churaumi Aquarium
• ■ DMM Kariyushi Aquarium

 

General information

 

• ■ iias Okinawa Toyosaki Information
• ■ Okinawa Outlet Mall Ashibinaa - Information

 

Achievements of Diverse Business at Designated Managed Facilities

 

Okinawa Congrès operates the “Naha City Bunka Tenbusu Hall” as the designated manager. As the center for the dissemination of Okinawa’s performing arts and culture, located on Kokusai-Dori Street, a variety of events such as numerous performing art performances, dance battles, and piano class recitals are held in this hall under the concept “Enjoy Okinawa’s performing arts with more ease and intimacy”.
We also take up voluntary projects as designated managers and develop various projects centered around experience programs rooted in the community.

 

 

Thursday performance Gathering of talented artists

 

Every Thursday, a specialized program of Okinawa’s performing arts is presented as “Thursday Performance”. Live comedy performances by Okinawa’s theatre group “FEC” and “Origin Corporation” are held regularly.

 

Public relations magazine

 

We publish a monthly public relations magazine intending to become a facility loved by the local community.

 

 

Experience program

 

 

Enhance “Hospitality” with Strong HR Development – Training Work-Ready Human Resources

 

Okinawa Congrès provides HR services, using our track record of the venue management and know-how in operating many facilities.
We train our employees regularly and have work-ready employees with excellent language and communication skills.
We aim at revitalizing the community and conveying the charm of culture and performing arts through MICE and facility management, including the designated management and operation of “Naha City Bunka Tenbusu Hall”.

 

Training human resources

 

We focus on training human resources for the staff working at the facilities. We invite professional speakers and have also introduced various training programs, including hospitality and manners training to value service, handling complaints, and supporting the physically challenged. Each employee strives to improve communication skills and teamwork for customer satisfaction. We mainly recruit employees with language skills who will be able to coordinate with overseas customers.

 

Preparation of manual and personnel management

 

The management of a facility requires a comprehensive ability to analyze operations, prepare manuals, manage personnel and “Mobilize personnel”.
We can also “dispatch teams” and provide “outsourcing” services, including staff management.

 

Venue management

 

We provide a variety of venue management services.
We can arrange for temporary personnel and offer personnel and short-term training programs that match the venue layout.
We have the know-how necessary for venue management.

 

Track record of business operations

 

• ■ Okinawa Labor Bureau Retention support project for employees quitting the job at an early stage
• ■ Okinawa Churaumi Aquarium Marketing research services
• ■ Personnel dispatch business to receive visitors at airports and ports
• ■ Personnel dispatch services to guide passengers at Naha Airport Customs Branch
• ■ Organizing the TOEIC L&R/TOEIC Bridge L&R public test
• ■ Kyushu Bureau of Health and Welfare Managing the national exam for doctors, nurses and public health nurses
• Many more

 

Track record of venue management

 

• ■ Okinawa Prefectural Wide Area Vaccination Center [Okinawa Prefectural Budokan]
• ■ Counter Service Haisai Citizens' Affairs Division, Naha City